WHAT IS INCLUDED IN THE QUOTED PRICE OF MY DTG T-SHIRT?Your quoted price includes a t-shirt of your color, size, style, a design for the shirt with as many colors as you want in it, the printing of the shirt on one side and a sincere thank you. If you would like a second print, there is an additional charge. We reserve the right to change prices at any time.
WHAT IS THE MINIMUM ORDER?With our printing technologies you can order as few as ONE custom t-shirt and as many as 10,000 t-shirts.
DO YOU OFFER VOLUME DISCOUNTS?Absolutely, we have volume discounts starting at just 5 items. You can even mix and match the items. It doesn't have to be the same style or color!
HOW QUICKLY CAN I GET MY ORDER?If you choose a style, color and size that we have in stock, your shirts will go into our printing queue and you may have them in as few as 24 hours. If we need to order your shirts, then it will be a minimum of 72 hours until your order is complete. However, if you are in a rush, then we can get your shirts sooner, but a rush fee will apply. Rush orders will need to be placed in-store.
CAN I ORDER ANOTHER SHIRT WITH THE SAME DESIGN LATER?Absolutely, we keep customer files indefinitely. When you call to get your design reprinted, be sure to give us your full name and a brief description of your original graphic. This will allow us to find it and print it promptly.
CAN I BRING MY OWN SHIRTS TO BE PRINTED?The answer to that is absolutely. Everyday we print on customer's t-shirts and more. Keep in mind that we typically print on cotton and cotton blends (with a 50/50 mix being preferable). We also print on 100% polyester items however the wash fastness cannot be guaranteed. The general price for printing on your item starts at $17.
WHAT DOES THE FREE DESIGN/ARTWORK INCLUDE?Big Frog prides itself on creating a t-shirt design that you will love. Our designers can take your photos, your logo, fonts and clip art and make a unique design just for you. Because our design services are free, we try to keep design times between 15 and 20 minutes. This allows us to keep pricing reasonable for our customers.
WHOSE PROPERTY IS THE ARTWORK THAT IS GENERATED?All artwork created by you for your order remains your property and will be maintained at our store for our exclusive usage in executing your orders. Any artwork that Big Frog generates on your behalf remains the property of Big Frog. Please, enquire regarding policies of transferring artwork ownership to yourself or company.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?Big Frog of Savannah accepts Cash, Check, or Credit Card (Visa, Master Card, Discover, and American Express). If a personal check is returned, there is a $35 fee.
HOW CAN I BECOME A RESELLER?Start by contacting us. We offer wholesale, school, and church discounts. Proof of a reseller's certificate may be necessary.
Reach Out To Us!! Come into the store, Email us, Give us a Call.
WHAT I NEED TO PLACE AN ORDER
A DESIGN IDEA. We can help make your design or you can provide us with one. We can print jpeg, png, pdf, eps, or illustrator files. When providing files please supply the largest graphics you have available.
DESIGN PLACEMENT ON GARMENT. We can print your artwork in a variety of locations, such as Front, Back, Sleeve, Side, Hem, etc. Every quote is based on the quantity of prints you desire on each garment.
GARMENT QUANTITY. We can print as few as ONE garment. Bulk discounts apply differently according to print method. Please ask us where these price breaks are!
APPROXIMATE DEADLINE. Our printing methods each have different turnaround times. We can fulfill your order in as little as 24 hours. Please refer to our Services for exact specifications or give us a call! We will always do our best to produce your custom item within the desired timeline.